FAQ

What materials do you use to create your jewelry?

I’m using anything the Earth provides me with. This includes high quality semi precious stones, Greek handmade zamak metal elements, Greek handmade ceramic beads, pewter elements (all nickel free) and I combine all of them with polymer clay.

Polymer clay is a material that must be baked in order to harden. How does this procedure affect the crystals?

The crystals I use come from deep within the Earth and were formed under tremendous pressure and heat, so the baking process does not affect them.

Do you offer a custom-made Jewelry?

When I create, I follow my inner guidance and connect with Earth. As I work with the material and the energies, I meditate. My jewelry are the result of this sacred connection. Custom-made orders cannot deliver this result, so at this point I don’t offer custom-made jewelry. I hope you can find a piece you like in my store.

Do you ship internationally?

Yes, my jewelry travel to customers all over the world. I offer FREE shipping with mail tracking service for all orders.

How should I care for my jewelry?

This jewel is created with love and care. The following practical suggestions will help to keep your jewel in best condition for years to come:

  1. Always store your jewel separately from your other jewelry.
  2. Take off your jewel before swimming, showering or doing housework.
  3. Avoid cleaning your jewel with water or chemicals.
  4. Avoid direct contact with perfumes, heat, hairsprays or any other cosmetics.

The semi precious stones embedded in your jewel are natural and their color and/or their texture may change through the years. Remember that they grow and evolve with you.

How do you send orders to clients?

ElenaEraJewelry are carefully packaged and shipped with mail tracking service. For a safe journey to its new home your jewel is wrapped in soft fabric and placed into a beautiful gift box made from recycled paper. Inside the box you will find a small scroll with the Sacred Journey of the Jewel and further information. The box and the wrapping can be used as storage for when you wish to put the jewel away.

Do I have to register first in order to buy?

No, you can buy as a guest.

How I can be notifed for new creations?

Visit my website often or Sign up here to my newsletter.

Which payments do you accept?

I accept payment through PayPal or credit card through PayPal.

Do you offer return and refund?

Absolutely! Please read the terms and conditions here.

Do you offer a wholesale?

Yes, so please contact me for terms and conditions.

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